Maintenance Plan for Mass Spectrometry Instrument
Subject: Maintenance Plan for Mass Spectrometry InstrumentSolicitation Number: 75N98026Q00413Notice Type: PRESOLNAICS: 811210Set-Aside: No Set aside usedNotice Published: 05-20-26Response Due: 06-01-26Agency: Department of Health and Human ServicesOffice: NATIONAL INSTITUTES OF HEALTHContact: John Burton This email address is being protected from spambots. You need JavaScript enabled to view it.Office Address: BETHESDA, MD 20892Place of Performance: MD 20892
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The objective of this requirement is to provide preventive maintenance for the LC/MS/MS system to ensure the continued and reliable measurement of dehydroascorbic acid and vitamin C in human and cellular samples. Service Specifications: · The service plan shall provide full-service maintenance coverage for the Waters XEVO TQS micro-LC/MS/MS system. · The coverage shall include Waters FlexCHOICE mySystem service plan for a period of twelve (12) months. · The service plan shall include a minimum of one (1) scheduled Performance Maintenance (PM) visit during the coverage period. · Preventive maintenance shall be performed using Waters Quality Parts and standardized service protocols by a certified Waters Field Service Specialist. · The service plan shall include repair services, including parts, labor, and technical support necessary to maintain system performance. · The service plan shall provide access to trained and authorized service personnel for troubleshooting, repair, and maintenance of the system. · The service level shall be standard, with standard response time for service requests. · The coverage shall include support for all listed system components and modules under the service agreement. · The service plan shall ensure the system operates at peak performance through proactive maintenance and support services. · The equipment covered under this agreement shall not be classified as obsolete or limited support status. Maintenance Requirements - The plan provides preventive maintenance (PM) to keep the system operating at peak performance. - At least one scheduled PM visit is included during the 12-month coverage period. Maintenance is performed using: - Waters Quality Parts - Standardized service protocols - Certified Waters Field Service Specialists - Coverage includes repairs due to normal use, including parts, labor, and service.