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Subject: HD492 Annual Support Renewal
Solicitation Number: 7571TE26Q00124
Notice Type: SOLICIT
NAICS: 541519
Set-Aside: Total Small Business
Notice Published: 07-17-26
Response Due: 07-31-26

Agency: Department of Health and Human Services
Office: OFFICE OF THE ASSISTANT SECRETARY FOR FINANCIAL RESOURCES (ASFR)
Contact: Vera Nordalm This email address is being protected from spambots. You need JavaScript enabled to view it. Ph: (301) 348-3592
Office Address: Rockville, MD 20857
Place of Performance: Bethesda, MD 20892


Click for official SAM (FBO) notice, additional information, and accompanying attachments

The purpose of this requirement is to renew annual support for ten existing NIH-owned EEG Enterprises HD492 Encoder Pro closed caption encoders. The support renewal is required to maintain firmware, software, security updates, telephone and online support, and access to the iCAP delivery system for the Government?s existing captioning encoder equipment. The support is necessary to maintain Section 508 compliant closed caption broadcast capabilities for NIH programs and events. The requirement includes support for the following NIH-owned encoders: HD492-1361; HD492-1362; HD492-1363; HD492-1364; HD492-1365; HD492-1367; HD492-1368; HD492-1369; HD492-1370; HD492-4404